top of page
faq-banner.jpg
  • HOW LONG DOES YOUR BEEF CHIPS LAST?
    Our Beef Chips could last up to 3 months or more when the bag is sealed and unopened. It is best to store our products at room temperature and away from direct sunlight and heat. Refrigeration is not necessary but is okay as well. Facebook | Instagram
  • ARE YOUR PRODUCTS KETO-FRIENDLY?
    All of our products are low in carb, howevever, the Lightly Salted and No Seasoning flavors are the best option for keto carnivore diet. Facebook | Instagram
  • WHAT ARE BEEF CHIPS? HOW ARE THEY DIFFERENT FROM BEEF JERKY?
    Our Beef Chips are made from 100% premium beef, they are free from artificial flavors, colors or preservative. Beef Chips are similar to beef jerky except they are thin, crispy and highly addictive. They are like potato chips, very easy to eat and you CAN’T just have one. What special about our products is you could munch on them as snacks or add them to your favorite dishes. Beef Chips are great to use as toppings on your salad, pizza, or use as bacon replacement on your burgers, egg sandwiches and more. Facebook | Instagram
  • ARE THERE ANY ALLERGENS IN YOUR PRODUCTS
    Some of our products contain gluten, soy and wheat. Please check our nutrition facts under SHOP for more details Facebook | Instagram
  • CAN I MAKE CHANGES TO AN EXISTING ORDER?
    We attempt to process and ship your order as quickly as possible. We may be able to make changes to an existing order if it is still in process. We are unable to cancel or modify orders that have already been processed or shipped. Facebook | Instagram
  • DO YOU OFFER DISCOUNTS, COUPONS OR FREE SAMPLES?
    We do offer FREE samples in person during business hours at our storefront on 270 Amory Street in Manchester, New Hampshire. Samples are also available at variety of farmer’s markets, shows, festivals and craft fairs that we attend. Details of our schedules and events are posted regulaly on Instagram and Facebook. We currently offer 10% off for new customers when sign up with email address and FREE shipping on orders of $75 or more. We also offer 10% off for first responders and military with proof of ID. We occasionally offer other promotions and discounts to our customers. Please follow us on Instagram and Facebook for these notifications. Facebook | Instagram
  • ARE YOUR PRODUCTS GLUTEN-FREE?
    Our Lightly Salted and No Seasoning flavors are gluten-free. Facebook | Instagram
  • WHERE DO YOU SHIP?
    We ship to all 50 States in the US. Unfortunately, we do not ship out internationally but it is something we hope to offer in the future. Facebook | Instagram
  • WHAT IS YOUR REFUND, RETURN AND EXCHANGE POLICY?
    Unfortunately, perishable food products cannot be returned. All items are sold on a non-returnable basis unless the return is a result of our error (you received an incorrect or defective item and etc.). Please check that all items received are what you have ordered. If you have received an INCORRECT item DO NOT OPEN IT. We will not accept any returns or provide refunds on items that have been opened, tampered with or not in their original condition. We are not responsible for lost or stolen packages if the tracking number is showing that the packages have been delivered to the correct shipping address. Facebook | Instagram
  • DO YOU GUYS SELL DOG TREATS?
    Our No Seasoning flavor is the healthiest option for your dogs. Facebook | Instagram
bottom of page